See your browser’s documentation for specific instructions. In tray and out tray capacity. Reconnect the USB cable, and then try to print again. Close the cartridge latch. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth. Open the cover on the product. If the right Print Cartridge status light blinks, the right black cartridge is the problem cartridge.
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Solutions Follow these solutions in the order presented to resolve the issue. Replace the problem cartridge. It matches the product: Please try again shortly.
Right-click on the name of your printer and then select Printing Preferences. The serial number provided does prknt match the previously selected product.
If the issue persistscontinue to the next solution. Remove the plastic tape. Clean the contacts quickly so that the print cartridge is not outside of the product for more than 30 minutes.
HP Deskjet Printer – Driver Downloads | HP® Customer Support
Removing jammed paper incorrectly can damage the printing mechanism. See your browser’s documentation for specific instructions. Remove the jammed paper carefully. Trying to clear jammed paper from the front of the product can damage the print lrint.
If you do not see debris or ink buildup on the print cartridge, do not clean it. If these steps resolved the issueyou do not need to continue troubleshooting.
Printer Specifications for HP Deskjet Printer Series | HP® Customer Support
Press the cloth against the rollers and rotate them upwards with your fingers to clean them all the way around. Make sure that the power pritn is disconnected from the back of the product. The lights indicate bp status and are useful for diagnosing printing problems. H the cartridges Hold the cartridge by its sides with the nozzles toward the product, and then insert the cartridge into its slot. Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges coffee filters work well.
Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. HP encountered an error while trying to scan your product. One or both of the Print Cartridge status lights blink. Please verify your product is powered on and connected, then try again in a few minutes. Lightly moisten another swab with distilled water, and then squeeze any excess water from the swab.
HP Deskjet 6980 Printer User Guides
Purchase replacement cartridges and other supplies from the HP Store or local retailers. Allow the contacts to dry for approximately 10 minutes, or use a new swab to dry the contacts. Select your operating system and version. Reconnect the USB h, and then try to print again.
Thank you for your patience. Standards internal bit-mapped fonts Proportional font. Clean the hhp Choose from the following methods to clean the paper feed rollers.
Removing and reinserting the cartridge might help. Click Clean the Print Cartridge s. This product was designated to be returned to HP. Under Print Settingsclick Printer Toolbox. Either let the cartridge sit for five minutes or use a new swab to dry hpp cleaned areas before you reinsert the cartridges.