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This product was sold by a third party. Select browse my computer. Went to Device manager selected add a printer. But there ended up being a really simple fix: Uninstalled the hp driver for 8.

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Learn more about HP’s privacy policy. We are unable to determine your warranty status for the product and serial number provided.

HP Customer Support – Software and Driver Downloads

I have the same question Please try again shortly. NH Replied on January 30, Javascript is disabled in this browser.

This product cannot be identified by Serial Number alone. Europe, Middle East, Africa.

Unfortunately it didn’t work. Any ideas why it hangs on installing the driver? Download the driver and extract the files USB and network note: Download the driver and extract the files.

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HP Color LaserJet Printer – Driver Downloads | HP® Customer Support

Install the driver on a network using Add Printer Wizard note: If you do not know or have the printer IP address, print a configuration page that contains the printer IP address. Europe, Middle East, Africa. Select Add a local printer or network printer with manual settings and then hl Next.

It has not offered me the option of finding this driver. This product was designated to be returned to HP.

From the drop-down list, click Save asbrowse to the location where you want to save the. Power on the product, connect the network cable to the printer and to the computer, make sure the network is connected and configured, and make sure the printer IP address is available.

If prompted for an administrator password or confirmation, type the password or provide confirmation. If you have more than one print queue listed, right click the printer, click Delete print queueand then select HP Color LaserJet Copy 1. Message 9 of If you have previously installed this printer model, you might be prompted to use the driver that is currently installed.


ScottyDavid Replied on October 7, Win 7 install package does not owrk.

HP Color LaserJet 3600n Printer

Browse to the location where you want to save the extracted files, and then click Np. Warranty withdrawn refurbished product: How does HP install software and gather data? Hi I followed these exact steps word for word and 360 word! Message 4 of Warranty removed from product: Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.